Membership Changes

 Membership Freezes

Memberships can be frozen on the 1st of the month with a 5-day notice. Memberships can be frozen for a maximum of 3 months per year. There is a $10/month charge for freezes (no charge for medical freezes).

Please fill out the change form below and select "Freeze membership" as your change request.

Update Billing Information

Please fill out the change form below and select "Update payment information on account" as your change request.

Cancellations

Month-to-month memberships can be cancelled on the 1st of the month with a 5-day notice. Annual memberships automatically renew on a month-to-month basis after 12 active months. Annual memberships can be cancelled prior to the end of the 12-month contract on the 1st of the month with a 5-day notice and two proofs of address change or a doctor’s note.

Please fill out the change form below and select "Cancel membership" as your change request.